ROVER from The College of St. Scholastica Library

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Rover ("fetch, boy, fetch") is a document delivery service. This service delivers copies of articles, and loans of books, to CSS library users at a distance.

Notice: Requests for photocopies must comply with U.S. Copyright Law.

The articles or books are items identified and specifically requested by students, not required readings (please see instructor for those; while copies of items on reserve can be made and sent, they must be individually requested by students, not ordered by instructors).

Delivery is normally by first class mail / UPS. Fax transmission is available, but like paper copies this involves a period for processing (at least 1/2 day normally and up to 3 days depending on staffing), a charge per-page (items must be photocopied before they are faxed), and the receiving fax machine must be able to receive documents at night or on weekends.

Eligibility: Who can use Rover?
CSS library patrons who live 25 or more miles from Duluth are eligible. This does not include "community borrowers," but does include undergraduate students, ADEP students, graduate students, faculty, adjunct faculty, staff, and clinical preceptors with CSS library cards.

Procedure: How does Rover work? Two ways--library or patron processing

1. Library processing
*User identifies books or articles

*User e-mails the Library: library@css.edu with the following information:
     Name
     mailing address
     CSS ID barcode (begins with "20116000.....")
     Program
                                    Sample programs

EDM (Educational Media)

ADEP St. Paul CIS undergrad

HIM (HIIM certificate or masters)

ADEP St. Paul MGT grad

ECI (Masters in Education)

NSG grad

For each article:
full citation: author, title of article, title of journal/magazine, full date, volume and number (issue), pages.

For each book:
full citation: author, title, publisher, date. If a particular edition is important, please indicate.

You can use the regular mail, fax (218-723-5948) or the phone (800-447-5444) to send your requests but E-MAIL IS the BEST method. Note: Please send your messages by plain text in the e-mail's body. Attachments may be blocked by our software.

*Rover "fetches" books owned by CSS, and makes photocopies of articles from CSS-owned periodicals.

*Rover requests unowned items through the MINITEX interlibrary loan service.

*Rover mails article copies and books to the user.

*The user mails books back to the Library by their due dates.

2. Patron processing
For items found in PALS: books or articles.
Whenever an item is in a PALS database (the library Catalog, or databases like ERIC or General Magazines), there will be an ILL button.
Click this button, enter your barcode and password, and put ROVER in the Notes box.
If you select "Electronic Delivery" (for articles) also put your e-mail address in the Notes box (see below).

For citations found elsewhere: books or articles
Go to the PALS main page http://www.pals.msus.edu/webpals/
Instead of clicking "Search PALS," select Patron Information and Requests
There, select "Submit an ILL request to your library" and either "magazine or journal" or "book"
Fill out the blank request form with the needed information.
Put ROVER in the Notes box
If you select "Electronic Delivery" (for articles) also put your e-mail address in the Notes box.

Electronic Delivery
*Can I get something delivered to me electronically?

Most articles can be delivered electronically.
Two methods:
A. When you send a normal Rover request (to library@css.edu), in your message request electronic delivery. We will process this request using the e-mail address we received the message from.
B. You can request items directly on a PALS form. Select the "electronic delivery" option. Be sure to include your e-mail address in the "notes" section.

Cautions:
A. Some articles cannot be delivered electronically. To send these to you, we need your physical address and need to know that you are a Rover patron (vs. someone who will pick up their items in person).
B. Articles are delivered in pdf format. You need Adobe software to view them. You may not be able to cut-and-paste the content of the articles.
C. Because the articles are delivered as images, not as text files, they can be large and take some time to download on a slow connection. They will also probably consume a lot of ink to print. (But you can choose to print, or not).
D. Articles remain available for only seven days. Do not order articles before going on vacation!

Time: How long does it take?
Rule of thumb: allow three weeks from when an assignment is due.
We can get you many things within one week. (Electronic delivery can occur within two week days.)
We can get you most things within two weeks.
Allow (at least) one week for reading and using the material.

Due dates
If you borrow something that needs to be returned, such as a book or videotape, note that you will need to use them quickly. CSS videotapes are due in one week (with allowances for mailing time). Books are due in four weeks for undergraduates, and one semester for graduate students, adjunct faculty, and clinical supervisors with library privileges.

Books from other libraries (obtained through interlibrary loan) have short due dates.

Responsibilities: Who does what and who pays for what?
Rover patrons have the same costs as anyone using our library in person; the only additional charge is for postage.

User: The user pays all photocopying charges (10 cents per page) for items photocopied from CSS collections (not for interlibrary loan/MINITEX items). Users pay postage for items mailed to them and postage for books returned to the Library.

All charges charges are summed and billed periodically; advance payment is not required..

Grants: Some programs have grant money available to cover photocopying charges up to a maximum of $75.00 per student per year. This depends entirely upon grant availability. Please contact your program or the Library to see if grant funds are available to you. Some programs also have funds to cover postage costs.