MOOC Help and FAQs

Registering for a MOOC

When can I enroll for a MOOC?

You can enroll for a MOOC on the day the course opens. There will no longer be registration in advance. Once you enroll, you jump right in.

The course has already started and I would like to enroll. Can I enroll late?

Yes, you can enroll after the start day. You may need to spend extra time to catch up in the course, and it’s possible that you will have fewer responses to your discussion posts because other students are ahead of you.

How do I un-enroll if I decided not to take this course right now?

If this course is not an option for you at this time, simply stop logging in and consider enrolling again when the course is next offered.

Login and Password

I am registered but I haven't logged in for a while. Where is the login page?

I am entering my username and password, but am unable to login. What do I do?
Click on the Support button in the upper right of the login page. You will need to know the name of the course you are registered for.

What is my username?

Check your confirmation email to verify the username you selected when you registered for the course. The email is from: If you need assistance from Support, you will need to provide the name of the course you are registered in.

I forgot my password. How can I get that information?

On the course site, click on the Support button in the upper right of the screen, or on the Login button and scroll down. You will need to know the name of the course you are registered in.

Course Information

Do I need to purchase a textbook?

Each MOOC has different requirements for course materials. Please refer to the specific information in your course.

What technology do I need for this course?

You need a current Internet browser such as Chrome, Internet Explorer, Mozilla Firefox, or Safari. Please be sure to turn off your pop-up blockers. It is essential that you allow pop-ups because many items such as quizzes, websites and discussion post components may be set to pop up in a new window and you will not be able to access them if your pop-ups are blocked. You can use a computer, laptop or mobile device for the course.
View this document for help adjusting your pop-up blockers

What time zone applies to the deadlines in this class?

Central Standard Time

Will I have access to the instructor if I have questions?

This course is designed to be self-paced. For course questions, please click on Discussions and enter the Course Q&A forum. For technical questions, click on the Support link in the upper right of the page.

When I click on a specific link I can't view the contents.

Use a supported browser such as Internet Explorer, Firefox, Safari or Chrome and be sure that the browser version is up to date. Make sure you have your pop-up blockers turned off. Clear your cookies and cache to get better results; click on Control/Shift/Delete to clear your cookies and cache.

Will I receive credit or CEUs for this course?

Each course is different, please refer to the specific information in your course.

Privacy Information

Will my information be sold to solicitors?

The College of St. Scholastica will not sell or share your contact information with outside parties but may use it to provide you with information about other courses and degree programs offered at The College of St. Scholastica.

Program Information

Visit the following pages for more information on our programs.

View our Equal Educational Opportunities Policy

Next Steps...

Receive Program Info and Financial Aid Options
  • Detailed program overview
  • Personalized financial aid
  • Individual admissions support

By requesting information, I authorize The College of St. Scholastica to contact me by email, phone or text message.