The Computer Support Help Desk offers on-campus computer assistance and support service to students. The Help Desk is staffed with trained technicians familiar with the unique problems students' face with their computers. We support virus and network related issues.
What is ResNet?
ResNet is short for Residential Hall Networking. All of the residential halls have WiFi available. Additionally, some rooms are wired with network drops that allow students to connect their personal devices to the College's network. The Help Desk can activate your network drops if needed.
The Computer Support Help Desk can help you with a variety of laptop diagnostic, repair and installation services.
Wireless Connection Problems
Port Activation Requests
To request port activation in your room, contact the Help Desk with the following information:
Student Name and Contact Information
We offer high-speed wireless access in the newly-remodeled wings of Somers Hall.
Items to Bring to the Help Desk When Requesting Service for Other Issues
St. Scholastica Student ID Card
Operating System Disk (May be required for some repairs)
Computer Specifications that are compatible on our network