Training employees is essential for developing their human potential. The SEAM competency grid triggered the process of reevaluation of how to be most effective and strategic in training workers in the production environment at a factory in Minnesota. The learning curve of operations was discovered and analyzed. The management team used the learnings to design a current training system based on the difficulty of operations and availability of learning leaders. This case study provides details of the analysis of training workers in operations and redesign of a factory's training system.
Key words: SEAM, competency grid, training on production floor, learning curve of operations, learning leaders, human potential.