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Homepage > Offices & Services > Business Office > Collections
Payment in full is due two weeks prior to the first day of classes for fall and spring semester. Students unable to pay on time may elect to enroll in the College's automatic payment plan that allows payments to be made throughout the semester/year. The first payment is due on July 5 and is automatically withdrawn from the student's checking or savings account or charged to a credit card. Enrollment in the plan can take place after July 5, but all previously due amounts must be paid up-front. Applications are to be processed online or completed in paper form. A $45 fee is required. Registration for subsequent semesters is not allowed if a student has a balance owing over $500. Students on payment plans may register regardless of their balance owing if they have not defaulted on payments previously due. Official transcripts will be withheld due to an outstanding account balance greater than $25.00 whether the student is on a payment plan or not. Grades may be withheld as well due to outstanding account balances. Special circumstances may be reviewed on a case by case basis. Students who have not completed exit packets are denied official transcripts and registration. Students with past due balances are subject to the College's collection process; students failing to pay past-due accounts or make adequate payment arrangements are assigned to collection agencies for settlement. The debt is reported to the credit bureaus by the collection agencies. Collection agency fees and interest will be passed on to the student. The collection process is not applied to those students who are making regular payments on their account in a timely manner. Before the collection process begins on a past-due account, account balances are verified to see that charges and credits to the account are finalized and also that verification of attendance is confirmed. Bill Paying Process for Enrolled Students - Traditional Fall | Spring | Event | April/May | | Mail Payment Plan information to students. | July 5 | | Payment Plan first payment due. | July 15 | Dec. 15 | Schedule/bill sent outlining courses and charges. | Aug. 15 | Jan. 10 | Letter #1 reminding student there is a balance due on their account. They need to contact Student Accounts or Financial Aid in order to avoid a hold on their account. | Aug. 20 | Jan. 2 | Semester payment due (approx. two weeks prior to start of semester). | Aug. 31 | January 31
| Statement of account sent to all students with a letter warning them of late penalties or reminding them to set up payment plan. | Sept. 30 | Jan. 31 | Statement of account sent to all students warning of late penalties and advising them of hold on their account. Registration for the following term denied for students with balances owing above $500. | Oct. 15 - Nov. 15 | Mar. 15-April 15 | Student Accounts staff contacts students with past due balances by phone to discuss payment options. Holds placed on accounts | Oct. 15 | Mar. 1 | Letter #2 advising student of a registration hold being placed on their account due to a past due balance over $500. Their account will be sent to collection on the last day of classes if the balance is not paid in full. Monthly 1% late fee assessed on last day of month. | Oct. 22-26 | Mar. 25-31 | Advisement week. | Oct. 31 | Mar. 30 | Statement of account and a past-due message sent to all students with balances owing. Monthly 1% late fee assessed on last day of month. | Oct. 29-Nov. 2 | Apr. 1-4 | Registration week - Students with holds on their accounts cannot register. | Oct. 31 | Mar 30 | Letter #3 advising student of a registration hold on their account due to a past due balance over $500. Their account will be sent to collection on the last day of classes if the balance is not paid in full. Monthly 1% late fee assessed on last day of month. | Nov. 15 | April 15 | Letter #4 advising student their account will be sent to collection on the last day of classes if the balance is not paid in full. Monthly 1% late fee assessed on last day of month. | Nov. 30 | April 30 | Statement of account and a past-due message sent to all students with balances owing. Monthly 1% late fee assessed on last day of month. | Dec. 22 | May 12 | Registration for next semester denied/cancelled for students with balances owing over $500; students defaulting on payment plans subject to registration cancellation. Student past due accounts coded inactive. | Dec. 30 | May 15 | Letter #5 from collections coordinator advising student their account is in pre-collection and will be sent to collection agency if the balance is not paid in full. Monthly 1% late fee assessed on last day of month. | Feb. 29 | July 31 | All non-paying accounts are sent to an outside collection agency. |
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