Meal Plan Usage, Special Menu Needs and Card Problem Procedures

* When can I use my meal plan?

The Greenview Dining Room and Storm's Den are closed during breaks. At the beginning of a semester and after any break, the GDR opens for dinner on the night before classes begin. Storm's Den opens the first day of classes and usually closes at 4 pm on the last day of classes.

* Can I change my meal plan?

Meal plans may be changed by the second Friday of each semester for a full refund of the original plan. Sign up is done on-line. Fall meal plans are automatically rolled over to spring semester unless food service is otherwise notified. Changes made after the second Friday in the semester will be pro-rated at a higher rate.

* What happens if I have Dining Dollars left at the end of the semester?

Dining Dollars left at the end of fall semester automatically roll over to the spring semester. You must, however, use your Dining Dollars from meal plans by the end of the academic year, as no refunds will be issued. Meal plan Dining Dollars are not transferable to Bookstore Dollars. Dining Dollars not associated with a meal plan will roll over to the following year for use.

* What happens if I have Meals left at the end of the semester?

All meals must be used each semester, they do not roll to the following semester nor will they be refunded.

* What happens if I cancel my meal plan?

If you move out of Somers Hall or cancel your optional meal plan and remain enrolled at the College of St. Scholastica, your meal plan charge will be pro-rated and you will also be charged for your remaining Dining Dollars, which you can use until the end of the academic year.

If you withdraw from the College of St. Scholastica, your meal plan charge will be pro-rated.

* Will the Food Service department help me with my special needs?

Yes, we will! We are happy to offer you individualized attention. Whether you have food allergies, need to modify your diet or just want to know more about what you are consuming, please contact the Food Service department.

* What should I do if I lose my card?

Lost cards must be reported to the Business Office or the GDR cashier. You will receive a voucher to use. Once you lose your card, you must purchase a new card from the Campus Operator at Somers front desk. Your new card will be ready to use once you receive it.

* If I have a card problem, whom should I contact?

The Food Service department usually handles card problems. The Food Service Director's office is 82 on the ground floor of Somers Hall and the phone number is ext. 6652. The secretary may also be able to help; she is located in the main kitchen in Somers or by phone at ext. 6481.

If the problem is with door access, the office of Residential Life and Housing can help you. Check with the campus operator for instructions or phone ext. 6391 for more information.