Helpful Hints for Meal Plans

Meal Plan Usage, Special Menu Needs and Card Problem Procedures

* When can I use my meal plan?

At the beginning of a semester and after any break, The Greenview opens for dinner on the night before classes begin and closes after lunch on the last day before a break (except fall mid-semester break). Storm's Den opens the first day of classes and usually closes at 3 pm on the last day of classes.  The Greenview and Storm's Den are closed during Thanksgiving, Spring and Easter breaks as well as between semesters.    You are required to present your ID card in order to use your meal plan.

* Can I change my meal plan?

Meal plans may be changed by the second Friday of each semester for a full refund of the original plan if it has not been used. Sign up is done on-line. Fall meal plans are automatically rolled over to spring semester unless a change or cancellation is submitted. Changes made after the second Friday in the semester may be pro-rated at a higher rate.

* What happens if I have Dining Dollars left at the end of the semester?

Dining Dollars must be used by the end of each semester, they do not carry over to the following semester nor they be refunded.  For Fall semester, they must be used by December 31; for Spring semester by May 15.

* What happens if I have Meals left at the end of the semester?

All meals must be used each semester, they do not carry over to the following semester nor will they be refunded.

*What happens if I run out of Meals before the end of the semester?

If you need to make a meal plan change after the above time periods, please contact Food Service at food_service@css.edu or call the Food Service Director at 723-6652. Occasionally a student will run out of meals before the end of the semester. A package of 25 additional Flex meals can be purchased by contacting the Food Service Department.

*What happens if I run out of Dining Dollars before the end of the semester?

The minimum deposit to add Dining Dollars to a meal plan is $20.  This can be done by visiting the OneStop in Tower Hall or contacting them at onestop@css.edu or calling 218-723-6570.  Remember, Dining Dollars must be used by the end of each semester.

* What happens if I cancel my meal plan?

If you move out of Somers Hall or cancel your optional meal plan after the first two weeks of the semester and remain enrolled at the College of St. Scholastica, your meal plan charge will be pro-rated and you may also be charged for your remaining Dining Dollars, which you can use until the end of the academic year (May 15).  Please contact the food service department for more information at food_service@css.edu or the Food Service Director at 218-723-6652.

If you withdraw from the College of St. Scholastica, your meal plan charge will be pro-rated.

* Will the Food Service department help me with my special needs?

Yes, we will! We are happy to offer you individualized attention. Whether you have food allergies, need to modify your diet or just want to know more about what you are consuming, please contact the Food Service department.

* What should I do if I lose my card?

Lost cards must be reported to the OneStop cashier or The Greenview cashier. You will receive a voucher to use. Once you lose your card, you must purchase a new card from the Campus Operator at Somers Front Desk. They are available to make cards Monday - Friday, between 8 am and 4 pm. Your new card will be ready to use once you receive it.

* If I have a card problem, whom should I contact?

The Food Service Department usually handles card problems related to meal plans. The Food Service Director's office is Somers 82 on the ground floor of Somers Hall and the phone number is ext. 6652. The Food Service Administrative Assistant may also be able to help; her office is located in the main kitchen in Somers or by phone at ext. 6481.

If the problem is with door access, the office of Residential Life and Housing can help you. Check with the campus operator for instructions or phone ext. 6391 for more information.