Master of Arts in Management

Department of Graduate Programs - Overview

The Department is dedicated to developing leaders who embody the values of the School of Business and Technology and demonstrate consistently the highest levels of ethical decision-making, social responsibility, global awareness, and professional excellence. These values-as reflected in the Benedictine heritage-include:

• Respect by valuing the dignity and worth of all people and utilize all resources responsibly;
• Fairness in treating all justly and equitably;
• Courage by acting in accordance with one's beliefs;
• Love of Learning through investigating and integrating the broad spectrum of human experience to the enrichment of life;
• Innovation to create and implement new ideas; and,
• Community through shared responsibility and developing a sense of unity while valuing the uniqueness of the individual.

The graduate management programs are designed to produce the following general outcomes in graduates:1) communicate effectively and professionally in business situations through writing, speaking, listening and electronic media; 2) appreciate globalization and its impacts on people, businesses and the economy; 3) conceptualize organizational dynamics including structure, functions and systems; 4) integrate personal values with professional ethical standards and their application to real world issues; and, 5) identify, analyze and solve strategic business problems by reflecting, creating, innovating and acting.

The MAM program focuses on the behavioral elements of management and treats them as part of a practice that can be mastered, much like medicine or law. Its graduates are skilled at identifying and analyzing organizational problems, developing innovative solutions, and making correct, ethical decisions at the most critical times. Students have international learning opportunities through our Capstone Abroad Seminar.

Detailed Program Description

Format
The 40-semester-credits program is offered in an evening format that allows professionals to maintain their current work schedules while enhancing their knowledge and skills. The MAM can be completed in 16 to 24 months, depending on whether a student takes one or two courses per eight-week term. The nature of graduate studies is such that a significant amount of out of class assignments, research and team work will complement class instruction and, therefore, the number of contact hours is justified by the more responsible, self-directed nature of adult learners.

Program Outcomes
Upon completion of the MAM program, students should be able to:

a) Understand the characteristics of effective and ineffective group dynamics;
b) Apply the theory and research of organizational behavior and leadership to management practice;
c) Describe the complexity of leading successful change initiatives; and,
d) Enlist and utilize the human resources of an organization to achieve the organization's strategic purposes.

Admission Requirements for the Master of Arts in Management (MAM)
The Master of Arts in Management program considers applicants who:

1. Submit a completed Graduate Admission Application form;
2. Have an earned baccalaureate degree from an accredited college or university;
3. Submit all official transcripts of baccalaureate and graduate coursework that is relevant to consideration for admission to this program;
4. Have an earned minimum undergraduate cumulative GPA of 2.8;
5. Submit a Graduate Management Programs Written Essay per the instructions that are shown below; and,
6. Submit two Graduate Recommendation forms.

PLEASE NOTE:

• Incoming students are expected to have a working knowledge of macro and microeconomics or complete an online, self-study module (MGT 6110 Fundamentals of Economics) prior to taking MGT 6307 Economics for Decision-making. This requirement can be waived if transcripts show that the student has studied these topics at the undergraduate level and obtained a grade of B or better within the past 7 years.

 • Students applying for the MBA Program are expected to have a working knowledge of financial accounting or complete an online, self-study module (MGT 6111 Financial Accounting) prior to taking MGT 6440 Financial Management. This requirement can be waived if transcripts show that the student has studied this topic at the undergraduate level and obtained a grade of B or better within the past 7 years.

International applicants will need to complete additional admission requirements.

Note: Meeting minimal entrance requirements does not necessarily guarantee admission.

Topical Essay
Please prepare a 600-word (minimum) essay, typed and double spaced, using 12-point Times New Roman font and one-inch margins. Applicant may choose a topic of interest (e.g., organizational behavior, communications, finance, management, or economics) but it should be relevant to the MA in Management or MBA program to which s/he is applying. The essay should represent your highest level of academic writing and demonstrate an ability to participate in a rigorous, fast-paced academic program.

NOTE FOR DUAL DEGREE PROGRAM APPLICANTS: Those applicants who are applying for the dual degree option should include an additional passage of about 250 words that addresses a topic of interest that is relevant to the second degree.

Degree Requirements
A total of 40 semester credits are required for graduation. Credit toward the degree will be given for courses with a grade of "C" or better; students are required to maintain a minimum cumulative grade point average of 3.0. A maximum of six graduate semester credits may be transferred from another accredited college or university if approved by The College of St. Scholastica. The MAM program must be completed within seven years, and students must make sufficient academic progress toward the degree during their enrollment. (Credits more than seven years old as of the date of graduation will not count toward the degree.) Evidence of regular progress in the program generally means registration in at least one course each semester during the academic year. Students will be allowed to register for courses only when they have met course prerequisites and have demonstrated sufficient academic progress toward the degree.

Every student must complete one of the following final program options: 1) faculty-directed conceptual or applied project; 2) Capstone Abroad Seminar; or 3) academic research thesis.

Curriculum
A student must complete a required common and program-specific core curriculum (27 credits), a final capstone project, and sufficient elective courses to meet the program's 40 credit hour graduation requirement. A maximum of six graduate semester credits may be transferred from another accredited college or university if approved by The College of St. Scholastica. Transfer credits may only be used to satisfy elective course requirements.

Summary of Curriculum
Common Core Curriculum (21 credits):
MGT 6307: Economics for Decision-making (Managerial Economics) 3 cr.
MGT 6412: Management Writing & Resources 3 cr.
MGT 6413: Management Communication & Cultural Competence 3 cr.
MGT 6420: Organizational Behavior 3 cr.
MGT 6450: Marketing: Consumer Behavior 3 cr.
MGT 6455: Strategic Leadership for Change 3 cr.
MGT 6431: Research Methods (Statistics) 3 cr.

Program Core Curriculum (6 credits)
MGT 6201: Seminar in Process Consultation 3 cr.
MGT 6445: Human Resources Management 3 cr.

Elective Concentration Curriculum (3 courses for a total of 9 credits)

Change Leadership Concentration
MGT 6205: Team Development 3 cr.
MGT 6208: Seminar in Organization Development 3 cr.
MGT 6207: Crisis Management 3 cr.
MGT 6210: Cape Cod Seminar 3 cr.
MGT 6209: Managing Diversity 3 cr.
MGT 6430: Organization Development 3 cr.

Healthcare Leadership Concentration
MGT 6351: Healthcare Administration 3 cr.
MGT 6352: Healthcare Performance Improvement 3 cr.
MGT 6355: Healthcare Finance 3 cr.
MGT 6506: Assessing Healthcare Quality 3 cr.
MGT 6532: Monitoring & Evaluating Health Programs 3 cr.
MGT 6545: Corporate Compliance in the Healthcare Industry 3 cr.

Public Administration Concentration
MGT 6112: Proposal Writing 3 cr.
MGT 6203: Labor Relations 3 cr.
MGT 6206: Compensation 3 cr.
MGT 6207: Crisis Management 3 cr.
MGT 6209: Managing Diversity 3 cr.
MGT 6430: Organization Development 3 cr.

IT Leadership Concentration
MGT 6105: IT Strategy and Governance 3 cr.
MGT 6211: IT Project Management 3 cr.
MGT 6308: Managing Technical Teams 3 cr.
MGT 6317: Knowledge Management 3 cr.
MGT 6318: Enterprise Systems 3 cr.

Capstone Program Options (one option completed; 4-6 credits)
MGT 6800: Faculty-directed Conceptual or Applied Project 4 cr. -or-
MGT 6490: Capstone Abroad Seminar 4 cr. -or-
MGT 6810: Academic Research Thesis 6 cr.

Professional Development & Mentoring Programs
The graduate management programs provide coaching and mentoring programs to assist and support students in developing individual leadership skills to attain higher levels of achievement in their professional careers.  A optional one-credit Professional Development Seminar (MGT 6700) can be taken in the first year of the program.  Completing this course is a pre-requisite for participating in the mentoring program that provides up to 15 hours of one-on-one interaction with business executives and similar volunteers who have demonstrated their leadership in our community.

Course Descriptions for the MAM Program

MGT 6105: IT Strategy and Governance
3 credits
Discussion of best practices in information technology (IT) with focus on how IT is used strategically in different organizations. The current trends in IT are studied and how IT infrastructure is changing in light of these trends. Case studies of specific organizations will be analyzed. (IT Leadership Concentration)

MGT 6110:  Fundamentals of Economics
0 credits
Provide an overview of the fundamental principles of micro- and macro-economics. This online study module provides a novel, interactive approach to learning, one that communicates critical economic concepts in a refreshing self-paced course.

MGT 6112: Proposal Writing
3 credits
Designed to provide the skills necessary to conceptualize and produce proposals for securing third-party funding in support of a new program, service or operational entity for the public good. (Public Administration Concentration)

MGT 6201: Seminar in Process Consultation
3 credits
Designed as a graduate seminar in process consultation, building on the content of previous Organizational Behavior and Organization Development courses. The emphasis is on the dynamics of the helping relationship and facilitative role of the change agent in organization change. The course examines theory, reflective learning and process observation, and applied examples through discussion, guest speakers, and case application. (Program Core Curriculum)

MGT 6203: Labor Relations
3 credits
Prepares students to function in a modern collective bargaining environment. Course investigates the historic content in which contemporary labor relations issues arose and explores why those issues are relevant today. Course emphasizes both labor relations theory and practice. (Public Administration Concentration)

MGT 6205 Team Development
3 credits
Introduces students to the theories and practices of team building, development, and maintenance. Emphasis is on identifying interpersonal and team processes, facilitating problem solving, and team effectiveness. Students identify stages of team development, deal with conflict and other team-related issues in the workplace. (Change Leadership or Public Administration Concentration)

MGT 6206 Compensation
3 credits
Provides students with an understanding of the role of compensation and staffing administration in organizations. The course utilizes the total compensation model as a methodology to support strategic planning objectives, managing and implementing change and other organizational development processes. (Public Administration Concentration)

MGT 6207: Crisis Management
3 credits
Provides and introduction to crisis management in organizations. It examines the types of crises encountered, potential impact on the organization and its stakeholders, and strategies for prevention management and recovery. Current events and cases will be presented to explore the ethical, legal, and human implications of these crises. (Change Leadership or Pubic Administration Concentration)

MGT 6208: Seminar in Organization Development
3 credits
Prepares students to construct new knowledge by integrating theories drawn from the discipline of organization development (or planned change). The focus will be on organizational culture and how to manage change and renewal for individuals and institutions. Students will both learn and contribute to the learning of others. The course will be conducted in a seminar format, and each student will be expected to become conversant with a significant academic work (usually a book) by an OD theorist(s) and then share that mastery with classmates. Pre-requisite: MGT 6201: Seminar in Process Consultation. (Change Leadership Concentration)

MGT 6209: Managing Diversity
3 credits
Introduces students to the many challenges and opportunities differences can create in managing diversity in the workplace. Explores the dynamics of race, ethnicity, culture, nationality, age, class, sexual orientation, physical ability, and other differences that exist in organizations. An examination and analysis of human resources issues such as discrimination, affirmative action, culture differences, and multiculturalism is covered. Students learn human resource development strategies tied to effective implementation of organizational diversity plans. This course challenges students from a personal and professional perspective to think creatively about diversity and diversity planning order to nurture respectful workplaces and improve performance within organizations. (Change Leadership or Public Administration Concentration)

MGT 6210: Cape Cod Seminar
3 credits
Among other topics this course explores the philosophy of process consultation as described by its founder Edgar Schein. It is built around a week-long seminar with Schein at the Cape Cod Institute; his scholarly work and clinical practice are cornerstones of the discipline of organization development (OD). Students will integrate course lessons with their current understanding of OD theory and will practice lessons during the Institute and in classroom meetings conducted by the CSS instructor. (Change Leadership Concentration)

MGT 6211: IT Project Management
3 credits
A discussion of the project management process through the framework prescribed by a project management certifying body. Providing an IT perspective of planning, estimating, leading, and monitoring projects. Students will not only use project management software, but will also explore communication and personnel issues related to project management. (IT Leadership Concentration)

MGT 6308: Managing Technical Teams
3 credits
Analysis of the human resource options in the IT world. Comparison of the use of outsourcing, contract employees, and consultants. Examination of different vender contracts and vender management strategies. Students will explore group synergy issues in teams divided by distance and contract type. (IT Leadership Concentration)

MGT 6317: Knowledge Management
3 credits
A study in the processes, techniques, and technologies used to gather, manage, and distribute knowledge throughout the organization. A focus is placed on the operational and strategic use of information and how the value of this information can be quantified. (IT Leadership Concentration)

MGT 6318: Enterprise Systems
3 credits
Exploration of different large integrated systems used across various industries. These packaged solutions include Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Health Information Technology (HIT) systems. Discussion of selection and implementation issues, integration challenges, training plans. (IT Leadership Concentration)

MGT 6351: Health Care Administration
3 credits
Provides an orientation to the current healthcare business environment and service delivery systems. The course presents students with a broad based perspective of key environmental factors influencing current and future trends in healthcare. This approach helps students develop a context for synthesis, discussion and analysis of contemporary issues and trends. (Healthcare Leadership Concentration)

MGT 6352: Performance Improvement in Health Care Organizations
3 credits
Examines the concept of performance management and its application to the health care industry. With health care under extreme pressure from both purchasers and regulatory agencies to improve its performance, many experts predict that only the best managed health care organizations will survive. (Healthcare Leadership Concentration)

MGT 6355: Health Care Finance
3 credits
The course will cover finance issues related to healthcare organizations. Topics include: reimbursement analysis, understanding the nature of costs, profitability analysis and preparation of budgets. The class will learn how to analyze financial statements. (Healthcare Leadership Concentration)

MGT 6412: Management Writing & Resources
3 credits
Provides students an opportunity to develop and practice their writing skills for graduate coursework. Differences between academic and business writing are examined in terms of audience, purpose, format, and demands. Course includes examples of good academic writing and previews the final project and final project proposal for the MA in Management. (Common Core Curriculum)

MGT 6413: Management Communication and Cultural Competency
3 credits
Prepares students to develop and direct employees using culturally sensitive interpersonal communication. The course incorporates theory with practice and helps students develop the awareness and skills necessary to manage effectively across cultures in both the domestic and global workplace. (Common Core Curriculum)

MGT 6420: Organizational Behavior
3 credits
Explores the behavior of people within organizations in terms of the factors that most influence it. Those include factors related to individuals, groups, and the larger organization system. The course utilizes an experiential learning process that helps students understand their strengths and weaknesses as learners. This course is required for students who join the MA in Management and MBA programs. (Common Core Curriculum)

MGT 6430: Organization Development
3 credits
Explores how organizations learn to better utilize their internal resources for the purpose of improving their services and/or products. Also known as "Planned Change," Organization Development exposes students to a variety of theoretical models explaining how and why organizations change, and provides opportunities for students to develop and practice the skills necessary for change management. (Change Leadership or Public Administration Concentration)

MGT 6431: Research Methods (formerly, Statistics)
3 credits
Studies the basic principles of descriptive and inferential statistics, focusing on their application in conducting business research and understanding the research of others. Topics will include: Probability, frequency distributions and graphs, measures of central tendency, measures of variance, correlations, linear and multiple regression, and hypothesis testing (t-test, analysis of variance, and chi square). Foundation course. (Common Core Curriculum)

MGT 6445: Human Resource Management
3 credits
Explores how decisions about human resources (HR) contribute to an organization's overall effectiveness. Integrates HR activities with the organization's strategic planning objectives. Students study both traditional and contemporary HR issues from a practitioner's perspective. (Program Core Curriculum)

MGT 6455: Strategic Leadership for Change (formerly, Strategic Management)
3 credits
Explores the complex connections among strategy, leadership, and change management. Set in a global environment characterized by rapid technological change, it emphasizes the importance of a leader's capacity to anticipate, envision, and work collaboratively toward a viable organizational future. The course serves as a core curriculum capstone for the MAM and MBA programs and requires students to synthesize and integrate lessons learned in their previous courses. (Common Core Curriculum)

MGT 6490: Capstone Abroad Seminar
4 credits
Serves as a final demonstration of a student's capacity to apply theoretical lessons from the MBA program to organizational issues or problems. An international field project will be embedded in this course to give students an opportunity to assess organizational issues or problems in a cross-cultural and global context. Students write a significant paper that includes a review of literature, an analysis of the issue or problem, and prescriptions or conclusions that emerge from the analysis in the context of the international experience. (Capstone Option)

MGT 6506: Assessing Healthcare Quality
3 credits
Assess outcomes research activities, exert leadership in implementing clinical outcomes measurement projects/programs within healthcare organizations and systems. The course focuses on the role patient-centered outcomes information plays in assuring that healthcare systems are able to establish cost-effective clinical practices that do improve the health, functional status and well-being of healthcare consumers, and accreditation and legislative initiatives impacting healthcare outcomes activities.  (Healthcare Leadership Concentration)

MGT 6532: Monitoring and Evaluating Health Programs
3 credits
Explores methods and processes used to systematically collect and measure information for the purpose of program evaluation. The course integrates several knowledge and skill areas including: research methods, statistics, proposal writing, budget planning, project management, and program evaluation.   (Healthcare Leadership Concentration)

MGT 6545: Corporate Compliance in the Healthcare Industry
3 credits
Addresses a growing need to adequately train health care leaders in the field of health care compliance and various topics in health care compliance, including corporate compliance (fraud and abuse), privacy, risk management and identity theft. Essential elements of a corporate compliance program will be presented as well as primary federal legislation addressing fraud and abuse. Privacy of patient information will be discussed in terms of the HIPPA and HITECH regulations. Risk management concepts will be presented as well as identity theft as relates to medical identity theft.   (Healthcare Leadership Concentration)

MGT 6670:  Professional Development Seminar
1 credit
Seminar will help students achieve clarity about leading themselves to personal and professional success. Through a series of on-line and classroom assessments and exercises, students will process data received to determine their current strengths, abilities, behavioral tendencies and core values. Armed with this information, they will craft a personal development plan to include mission, purpose, vision, goals and objectives. This will prepare them to maximize the value from their mentor relationships.

MGT 6800: Faculty-directed Conceptual or Applied Project
4 credits
Students have a choice of an Applied Project, a Conceptual Model Study, an Industry Analysis, or other applied projects with application to the students' interests, career employment or relevancy to individual goals. They carry out research that includes international or multi-cultural dimension in the gathering and analysis of data. Students write a final paper that describes their literature review and research methods, the results of their analysis, and a discussion of their conclusions. Students are given 16 weeks to complete the project after proposals have been approved. (Capstone Option)

MGT 6810: Academic Research Thesis
6 credits
Students will design and carry out a significant research project that includes a review of the literature, formulation of a problem statement or hypothesis, and design and implement methods for the gathering and analysis of data. It is desirable for the research to include a significant international or multi-cultural dimension. They will write an academic report that includes their research methods, the results of their analysis, and a discussion of their conclusions. Students are given 32 weeks to complete the project after proposals have been approved. (Capstone Option)

MGT 6900: Continuing Enrollment: Final Capstone Project
0 credits
Required registration for continuing work on final projects. Students not completing the final project within the 16/32 week term in which that course is scheduled must register for MGT 6900. Students may register only once for a continuing enrollment. This may not be used to extend MGT 6490 Capstone Abroad Seminar.